FAQs
You'll receive a tracking code via email to follow your package with Track123 (visit our Track Your Order page for details).
🔄 What Is Your Return Policy?
We accept returns within 30 days of receiving the package. Please contact us via email at info@emery-yorkshire.com to initiate the return process. Items must be in their original condition with tags and packaging.
⏳ How Long Does Shipping Take?
Orders typically take 1-3 business days to process, and delivery usually takes 7-14 business days. However, please note that high demand periods may cause slight delays. We appreciate your understanding.
🔙 How Do I Initiate A Return Or Exchange?
To initiate a return or exchange, please contact us via email at info@emery-yorkshire.com with your order number and reason for return. We will provide you with a return form and further instructions.
✅ Do You Provide A Guarantee On Your Products?
We have a 30-day buyer satisfaction guarantee. If you are unhappy with your product, just contact our team for assistance. We aim to ensure that you are completely satisfied with your purchase.
❓ The Tracking Number Shows No Information?
If your tracking number shows no information, it's likely that updates are pending until your package reaches the forwarder. Delays can occur, but rest assured, we're closely monitoring the situation, and if you have concerns, contact us at info@emery-yorkshire.com for assistance.